Returns and Exchanges

Shop with Confidence: Hassle-Free Returns & 100% Satisfaction Guarantee

We want you to be thrilled with your Optdex purchase! That's why we offer a risk-free, money-back guarantee.

Here's what you get:

• Change your mind? No problem! Return any eligible item within [60 Days] of receiving it for a full refund. Just contact us for a Return Merchandise Authorization (RMA) number and return the product in its original condition with all parts and packaging.
• Our mistake? We'll cover it! In the unlikely event we send you the wrong item or it's defective, we'll happily pay for the return shipping and refund your original shipping charges.

A few things to keep in mind:

• You are responsible for return shipping costs if the return is due to a change of mind or an incompatible product.
• This guarantee excludes special orders, bulk purchases, items meant for resale, and situations with a separate agreement.
• Duties, taxes, and fees for international orders are your responsibility.

Need Help or Have Any Questions?

Our friendly customer service team is here for you! Contact us by phone at 952-564-3251 or email us at Sales@Optdex.com.